The tradesmen-brighton.com website (the “Site”) is owned and operated by Southdowns Maintenance Ltd (SDML). We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact SDML at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
All the information we collect via the Site, the App or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
During your registration process you are given the opportunity to select some of the ways in which we may use your details.These are the circumstances in which we may share some of your data with others:
We may monitor and review communications between you and our partners on our Content Management System (CMS), solely for the purposes of ensuring that your orders are managed appropriately by our partners and our customer service team, and in accordance with the terms and conditions that we have in place with our partners.
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at tradesmen-brighton.com, you’re agreeing and authorising us to process data in this way.
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.
Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments.
We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers.
Only employees, our partners and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.
If you have elected to store your credit or debit card details with tradesmen-brighton.com those details will appear automatically on the Payments page when you login and proceed to purchase a product with us. To ensure the security of your credit and debit card details we:
• mask your credit or debit card number on the Payments page: only the last four digits of your credit or debit card number, the expiry date of that credit or debit card, the name (as it appears on the credit or debit card) and card type will be visible to you on the Payments page. Of course, we use all of your credit or debit card information to process your order but we do not display this information on the Payments page in order to ensure that no-one can accidentally see it.
• require a CV2 (card security) number: we will ask you to enter your CV2 number even when using the stored card function.
If you would like to revise the credit and debit card details you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like those details erased from our records, you can do so by contacting us in accordance with the information provided at ‘further information’ below.
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
To see all the information we have about you, and to correct any inaccuracies, please write to us at: Tradesmen Brighton Ltd, 2 Acorn Grove, Kingswood, Surrey KT20 6QTC.
If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please change your communication preferences accordingly by contacting us.
Last amended 28 January 2015